Shipping policy
Steckel Park
At Steckel Park, we are committed to providing a reliable and efficient shipping experience for our customers in the United States and Canada.
Shipping Destinations
We currently ship to the following locations:
- United States
- Canada
Order Processing Time
All orders are processed within 7-12 business days.
Orders are not processed or shipped on weekends or public holidays.
Estimated Delivery Time
United States
Standard Shipping: 7–12 business days
Canada
Standard Shipping: 7–12 business days
Delivery times are estimates and may vary depending on your location, shipping carrier, and external factors beyond our control.
Shipping Rates
Shipping charges are calculated at checkout based on the customer’s location.
- Orders shipped within the United States are charged in USD ($)
- Orders shipped to Canada are charged in CAD (C$)
We may offer free shipping promotions from time to time.
Customs, Duties, and Taxes
For orders shipped to Canada, customs duties or import taxes may apply depending on local regulations. These charges are the responsibility of the customer and are not included in the product price or shipping cost.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the delivery status of your order.
Delays
While we aim to meet the estimated delivery times, delays may occur due to:
- High order volumes
- Weather conditions
- Carrier or customs delays
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. We are not liable for orders shipped to incorrect addresses provided at checkout.
Contact Information
If you have any questions regarding shipping, please contact us:
Steckel Park
Email: info@Steckelpark.com